Take the test...
Now, be honest with yourself. Do any of the following sound familiar to your operation?
Unconnected systems with customer information all over the place
Customer data duplicated in multiple spreadsheets
Out of date reporting via email / CSV
Isolated teams with separate tools
Paper notes and scribbled reminders
Uncertainty over customer service level and response
Opportunities being missed
Varied ways to handle customers depending on staff member and location
Manually managing customer lists for email marketing
Lack of customer feedback and insight
Unknown effectiveness of marketing spend
Poor tracking of customer issues & complaints
..Sounds like you’re doing great!
Keep fighting the good fight!
You Need Anthill
Your future with Anthill
Single customer view across the business
Live visibility of all customer actions by department
Clear sales pipeline visibility by location
Employee accountability for customer actions
Instant access to customer status and next action
Health status and alerts tracking customer response
Clear history of all customer notes and interactions
Standardised and controlled processes for handling customers
Web based access via browser, ipad or mobile
Integrated customer analysis and feedback
Workflow driven training on customer processes
Automated emails to support the customer cycle
Branded and professional email templates
Live custom dashboards for reporting and MI