Customer Process Management

Organise customer actions into workflow streams to gain operational control and instant visibility. Delight customers and foster secure business growth.

Increase efficiency and reduce problems...

With unstructured ways of working and customer data stored in different places – it’s no surprise staff can drop the ball at times. By managing your customer processes in our online platform, you gain maximum control over staff and customer interactions, no matter how complex your processes are, how many teams you need, or how many channels you sell through.

1Tailored CRM

Manage your unique sales cycles regardless of how complex they may seem. With a tailored sales pipeline, your sales, admin and support teams will stay on the same page to ensure a smooth customer experience for every customer.

  • Keep up-to-date with full customer history
  • Track team performance with sales pipelines
  • Monitor customer happiness with health statuses
Learn more about Tailored CRM
Bespoke CRM

2 360° Personalised Dashboards

Forget receiving reports weeks after you can do anything about them. Anthill provides live, customised dashboards that are unique to every department, giving you the information you need when you need it.

  • Create unique dashboards for every team
  • Use filters to get the information you need
  • Easily export for further processing
Learn more about 360° Personalised Dashboards
Custom Dashboards

3 Custom Workflows

Create custom processes for all types of customer interactions. With defined workflows in place, all departments save time and reduce errors by executing tasks consistently.

  • Outline procedures for staff to follow
  • Set triggers and automate repetitive tasks
  • Mitigate risk by providing detailed instructions
Learn more about Custom Workflows
Custom Workflow

4 Marketing Automation

Send targeted marketing campaigns to attract, convert & retain throughout the entire customer lifecycle. Use segments and triggers to automatically send personalised emails and SMS messages to customers at just the right moment.

  • Send personalised emails and SMS messages
  • Get feedback with customer surveys
  • Make improvements with key metrics and performance tracking
Learn more and Marketing Automation
Marketing Automation

Everything you need, nothing you don’t.

Are you trying to piece together reports from different tools with multiple login details and different support teams in order to understand your business? The larger your tech stack, the more unstable your business becomes and it can soon come crashing down. Anthill gives you instant control and visibility across your entire company, with one clean and easy-to-use interface.

Complicated Tech Stack
One Simple Solution with Anthill CRM

What will your customised 360° dashboard look like?

Book your free demo today and a member of our team will show you.

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Don’t just take our word for it.

Bathstore Testimonial for Anthill CRM

“I just wanted to drop you a note to give you some feedback about the changes and the dash boards…. Basically it's changed my life, it's fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. Its helped me be able to see any problem areas before they happen also. Really is fantastic so thank you very much.”

Marie Drane - Installations Support Manager
AvailableCar Testimonial for Anthill CRM

“Once you learn how the workflow and dashboards work then the whole team starts on a journey, all moving together and moving faster – it’s a joy for Operational Management. It’s a joy for the shareholders as well.”

Paul Arscott – Operations Director
Lotus Cars Testimonial for Anthill CRM

“As for Anthill - wow - just wow. Try it. You'll never make a better decision in business.”

Nicky Gilkes – Dealer Marketing Manager
Kutchenhaus Testimonial for Anthill CRM

"I can honestly say that Anthill has played a huge part in the growth of Kutchenhaus. The main issues other companies have when growing is that they take their eye off the existing parts of the business. Anthill ensures that all aspects of the day to running of a business is tracked and done in a timely manner. Anthill ensures that the whole team is focused and moving towards the same clear goal, it is much much more than a simple crm system. I would highly recommend John and his team to all."

Phil Croak – Sales and Operations Director

Still not sure if Anthill is right for your operation?

Take the Test

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