Increase efficiency and reduce problems...
With unstructured ways of working and customer data stored in different places – it’s no surprise staff can drop the ball at times. By managing your customer processes in our online platform, you gain maximum control over staff and customer interactions, no matter how complex your processes are, how many teams you need, or how many channels you sell through.
Manage your unique sales cycles regardless of how complex they may seem. With a tailored sales pipeline, your sales, admin and support teams will stay on the same page to ensure a smooth customer experience for every customer.
- Keep up-to-date with full customer history
- Track team performance with sales pipelines
- Monitor customer happiness with health statuses
2 360° Personalised Dashboards
Forget receiving reports weeks after you can do anything about them. Anthill provides live, customised dashboards that are unique to every department, giving you the information you need when you need it.
- Create unique dashboards for every team
- Use filters to get the information you need
- Easily export for further processing
3 Custom Workflows
Create custom processes for all types of customer interactions. With defined workflows in place, all departments save time and reduce errors by executing tasks consistently.
- Outline procedures for staff to follow
- Set triggers and automate repetitive tasks
- Mitigate risk by providing detailed instructions
4 Marketing Automation
Send targeted marketing campaigns to attract, convert & retain throughout the entire customer lifecycle. Use segments and triggers to automatically send personalised emails and SMS messages to customers at just the right moment.
- Send personalised emails and SMS messages
- Get feedback with customer surveys
- Make improvements with key metrics and performance tracking
Everything you need, nothing you don’t.
Are you trying to piece together reports from different tools with multiple login details and different support teams in order to understand your business? The larger your tech stack, the more unstable your business becomes and it can soon come crashing down. Anthill gives you instant control and visibility across your entire company, with one clean and easy-to-use interface.
What will your customised 360° dashboard look like?
Don’t just take our word for it.
“I just wanted to drop you a note to give you some feedback about the changes and the dash boards…. Basically it's changed my life, it's fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. Its helped me be able to see any problem areas before they happen also. Really is fantastic so thank you very much.”
Marie Drane - Installations Support Manager
“Once you learn how the workflow and dashboards work then the whole team starts on a journey, all moving together and moving faster – it’s a joy for Operational Management. It’s a joy for the shareholders as well.”
Paul Arscott – Operations Director
“As for Anthill - wow - just wow. Try it. You'll never make a better decision in business.”
Nicky Gilkes – Dealer Marketing Manager
"I can honestly say that Anthill has played a huge part in the growth of Kutchenhaus. The main issues other companies have when growing is that they take their eye off the existing parts of the business. Anthill ensures that all aspects of the day to running of a business is tracked and done in a timely manner. Anthill ensures that the whole team is focused and moving towards the same clear goal, it is much much more than a simple crm system. I would highly recommend John and his team to all."